BLOG Partnership Announcements GoTo

Marlin Communications Partners With GoTo

We’re very proud to announce our partnership with GoTo. This means we can now offer our clients the full portfolio of GoTo communication solutions including

  • GoTo Connect
  • GoTo Meeting
  • GoTo Training
  • GoTo Webinar

as well as a host of other GoTo solutions.

What is GoTo?

GoTo (formerly LogMeIn) provides a range of flexible tools that help people and businesses do their best work, simply, securely – from anywhere.

“GoTo is about empowering you and your customers to get work done anywhere, at any time. Our portfolio gives you the tools to allow your employees to get work done on their own terms: from taking business calls on the go, to hosting virtual gatherings or webinars, to troubleshooting laptops and devices. No matter where in the world your employees are, we’ve got you covered. We ensure that business continues without disruption while your devices stay up and running and your employees continue to connect with one another and your customers.”

The GoTo portfolio

The GoTo Portfolio

GoTo solutions consist of two core offerings that deliver the power of one solution to keep your employees and customers connected and supported:

GoTo Connect

GoTo Connect is an all-in-one communications software portfolio built for businesses who require a flexible approach to work.

  • Phone – enterprise-grade phone system with 100+ features
  • Meeting – meet and collaborate with up to 250 people at once
  • Webinar – automate webinar and virtual event management in a scalable and flexible platform
  • Training – deliver engaging training sessions with registration management, in-session tools and on-demand features
  • Contact Centre – improve customer satisfaction and boost sales with a feature-rich contact centre solution

GoTo Resolve

GoTo Resolve is simple to use IT support software for hybrid working teams.

  • Remote Access & Support – solve any tech issue on any device, any network, anywhere
  • Conversational Ticketing – create and manage support tickets right from workplace messaging apps
  • Background Device Management – pull diagnostics, automate tasks and monitor devices behind the scenes
  • Zero Trust Security – a “never trust, always verify” remote access architecture

The GoTo portfolio also consists of Central, Rescue, Pro, and GoToMyPC

GoTo Connect and Microsoft Teams

Today, more than half of organisations use Microsoft Teams alongside another solution, but many UC solutions aren’t designed to complement a Microsoft-led strategy. Whether it’s poorly designed integrations or redundant features, finding an integration that works for your business can be challenging.

The GoTo Connect cloud telephony solution features direct routing and seamlessly powers telephony for Microsoft Teams but at up to 20% less than the cost of Microsoft’s PBX options. The GoTo solution delivers:

  • 5x better service uptime compared to Microsoft (99.9% vs 99.996%)
  • Native contact centre capabilities designed for any business need
  • External communications capabilities including meetings and messaging

If you think that GoTo might be the right solution for your business, find out more about the features and benefits here. Alternatively, call us free on 0800 032 8274 and speak to one of our unified communication experts.

About Marlin

Marlin is an award-winning, leading provider of Unified Communications & collaboration solutions including voice, video, connectivity, security, business mobiles and contact centre technology for businesses of 50 – 5,000 staff.

We have clients across the UK, in Europe & beyond with our own, on-premise, 1,000 ft² Technology Suite at our Bath office, where we host regular events and showcase technology solutions for our clients.
Contact us for your free communications audit or product demo.

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