What's new in Microsoft Teams - January 2024

What’s New In Microsoft Teams – February 2024

Our regular monthly Microsoft Teams update for January. This release includes new updates to Microsoft Teams Meetings, Teams Mobile, Teams Rooms, Teams-certified Devices & Virtual Appointments. Microsoft Teams Meetings Intelligent Recap Now Included with Copilot for Microsoft 365 License Users with a Copilot for Microsoft 365 license now have access to intelligent recap for Teams automatically included in their license. Intelligent recap provides you with a summary after your meeting which includes personalised timeline markers so …

Blog Post - Direct Routing for Microsoft Teams - Website

10 Benefits of Direct Routing for Microsoft Teams

Direct Routing for Microsoft Teams from Marlin Communications is an alternative to Operator Connect and Microsoft Calling Plans. The solution seamlessly integrates voice capabilities into Microsoft Teams and provides organisations with greater cost-efficiency, increased flexibility, and enhanced security. Unlocking substantial cost savings and unmatched flexibility, Direct Routing for Microsoft Teams is a game-changer for any business IT team. It empowers businesses to seamlessly integrate their chosen telephony provider, delivering a bespoke solution that aligns perfectly …

Microsoft Teams Phone Mobile

Marlin Communications is proud to offer and enable Microsoft Teams Phone Mobile to our clients. Now, with Marlin Communications’ expertise and partnership with Microsoft, organisations can seamlessly integrate their users’ mobile identities with Microsoft Teams collaboration and productivity tools. What is Microsoft Teams Mobile? Microsoft Teams Mobile is a mobile-first experience that provides business users with access to Teams capabilities through their mobile identity on their native dialer and any Teams endpoint. Or put another …

What's new in Microsoft Teams November 23

What’s New In Microsoft Teams – November 2023

Our regular monthly Microsoft Teams update for November. This release includes new updates to Microsoft Teams Copilot, Teams Phone & Teams-certified Devices. Microsoft Teams Copilot Copilot in Teams Meetings without transcript retention Copilot can now be used during a meeting without retaining a transcript after the meeting. Admins can give meeting organisers the ability to set their preferences before or during the meeting. When enabled without transcription, you can ask Copilot any question during the meeting, …

Microsoft Teams Solutions From Marlin Communications

Marlin Communications specialises in tailored Microsoft Teams solutions including Microsoft Teams Meetings, Microsoft Teams Rooms, Microsoft Teams Phone, Microsoft Teams Contact Centre, Microsoft Teams Devices, and Microsoft Teams Reporting. Microsoft Teams Meetings: Elevating Collaboration with Precision Marlin Communications designs, installs, and deploys HD and secure Microsoft Teams video meetings tailored precisely to your business needs. By consolidating your video meetings to a single provider, your business can streamline communication and collaboration, fostering a more unified …

Cloud-Based Phone Systems – 7 Direct Benefits

In today’s dynamic business landscape, staying connected with customers and partners is the lifeblood of any enterprise. However, the traditional phone system has become outdated and costly. The good news is that cloud-based phone systems are emerging as the new industry standard, offering a cost-effective and efficient solution for maintaining seamless connections in the fast-paced world of business. What Is a Cloud-Based Phone System? A cloud-based phone system, also referred to as Voice over Internet …

Streamlined Communications

Case Study: First Federation Trust In the education sector, clear and efficient communication plays a pivotal role. First Federation Trust faced challenges with a complex telephony system that hindered their ability to communicate effectively. In this case study, we show how the partnership between Marlin Communications and the Trust delivered solutions that transformed the organisation, streamlined communications and resulted in substantial cost savings. The Challenge The First Federation Trust is an educational multi-academy trust responsible …

Microsoft Teams Phone – 5 Important Considerations

In this article, we explore the key factors that organisations should consider when they adopt Microsoft Teams Phone as their communication solution. From evaluating system reliability and telephony choices to navigating administrative tools and addressing international considerations, this extensive guide aims to help businesses make well-informed decisions and harness the full potential of Microsoft Teams Phone to meet their communication needs. What Happens When Microsoft Teams Goes Down? When Microsoft Teams Phone experiences disruptions, …

What’s New In Microsoft Teams – October 2023

Our regular monthly Microsoft Teams update for the month of October. This release includes the new Microsoft Teams application and updates to Microsoft Teams Phone, Mobile, Rooms & Teams Devices. Microsoft Teams Application As of October 5, 2023, the new Microsoft Teams app for Windows and Mac is generally available. The new Microsoft Teams is the fastest version of Teams yet, rebuilt from the ground up. In the new Teams, you can switch between apps, respond to …

5 reasons to use Logitech devices for Zoom Rooms

Investing in state-of-the-art meeting room technology is a pivotal decision for any organisation. In this regard, Logitech devices have emerged as one of the preferred choices for Zoom Rooms. Logitech offers a diverse range of Zoom-compatible solutions tailored for small, medium, and large meeting spaces. With built-in Zoom support, streamlined cable management, and no requirement for additional PCs or Macs, it’s no surprise that Logitech has become synonymous with efficient and effective meetings. In this …

SIP Trunking – 4 Important FAQs

In the fast-paced world of business communications, staying ahead is not just an advantage—it’s a necessity. One key player in this evolution is Session Initiation Protocol (SIP) trunking, a digital method transforming how we make and receive phone calls and engage in multimedia communication over the Internet. What is SIP Trunking? SIP trunking, in essence, is the digital highway for communication. It replaces traditional phone lines with virtual phone lines, known as SIP trunks, allowing …

Zoom AI Companion: Now Included with Zoom

Zoom AI Companion, (formerly Zoom IQ) is now included across the Zoom platform at no extra cost on all paid Zoom accounts. Zoom AI Companion empowers individuals by helping them be more productive, connect and collaborate with colleagues and improve their skills. Marlin Communications has been an accredited reseller of Zoom products since 2019 and holds key competencies in Zoom Meetings, Zoom Phone, Zoom Contact Centre and Customer Experience. Considering deploying Zoom in your business? …

Microsoft Integration for Mitel Blog Post

Microsoft Teams Integration For Mitel: 10 Direct Benefits

Introducing a new Microsoft Teams integration for Mitel Phone systems – a direct routing service that connects Mitel (and other business phone systems) to Microsoft Teams. Mitel Business Phone Systems Mitel telephone systems are built to meet the demands of the modern distributed workforce with a comprehensive feature set designed to improve business efficiency, at a competitive price. Mitel’s comprehensive range of business phone systems provides a targeted call centre, unified communications and cloud communications …

What’s New In Microsoft Teams – August 2023

Our regular monthly Microsoft Teams update for August. Last month’s release includes announcements from Microsoft Inspire 2023 and updates to the Microsoft Teams Meetings, Rooms, & Teams Devices. Announcements at Microsoft Inspire 2023 Microsoft 365 Copilot in Microsoft Teams Phone As part of the next wave of generative AI for Teams, Microsoft is incorporating advanced AI capabilities into unscheduled calls in Teams. Copilot in Teams Phone can quickly generate call summaries, capture action items and let …

How To Cut Costs With 3CX & Microsoft Teams

If you’re using Microsoft Teams, you already know the costs can stack up with Microsoft calling plans and adding essential features that don’t come as standard. As a 3CX partner, we offer our clients a flexible, scalable, and cost-effective communication solution to improve productivity, streamline workflows and cut costs through our integration between 3CX and Microsoft Teams. What Is 3CX? 3CX is a software-based IP PBX (private branch exchange) that allows businesses to manage the …

PSTN Switch-Off Update: Stop Sell, Sept. 2023

From 5th September 2023, the ‘Stop Sell’ means that BT Openreach will not accept new order requests for any broadband or PSTN services that use the old copper network. This includes ADSL, FTTC, ISDN and WLR lines. Instead, services will be based on FTTP or SOGEA, or, if these are not available, on Single Order Temporary Access Product (SOTAP) – the replacement for ADSL if FTTC (and thus SOGEA) or FTTP are not available. Are …

The 2023 Cyber Threat Landscape: 5 Key Trends

Discover the evolving cyber threat landscape of 2023, where cybercriminals shift to quieter attacks like cryptojacking and IoT malware. Uncover key trends and insights with SonicWall’s latest cyber threat intelligence report, click here to download the full report now. The 2023 Cyber Threat Landscape As the world becomes increasingly digital, cybercriminals are continuously evolving their tactics to exploit vulnerabilities and target unsuspecting victims. The first half of 2023 has been marked by significant changes in …

Unlock the Power of Mobile Device Management: Boost Security, Productivity, and Compliance

In today’s fast-paced world, mobile devices play a pivotal role in how businesses function. While they offer immense benefits, they also pose unique challenges like security, data protection, and efficient management. That’s where Mobile Device Management (MDM) solutions step in! In this post, we’ll explore four key benefits that businesses can gain by implementing robust MDM solutions. From enhanced security and improved productivity to effective BYOD management and compliance with regulations, MDM can transform your …

Zoom Release Notes – June 2023

The Zoom Release Notes for June 2023 highlight new features across the Zoom platform, Zoom Phone, Zoom Contact Centre, Zoom Whiteboard & Zoom Meetings. Read on to find out more… Zoom Phone Updates Call Forwarding Zoom Phone users can now enable/disable Call Forwarding on their client and forward their call to internal extensions, external contacts/numbers, and voicemail, dependent on their phone plan and policy. This setting can be set for a time duration if desired. …

Full Fibre Broadband for Businesses: Unlocking Digital Potential

In today’s digital age, strong and reliable connectivity is essential for businesses to thrive and unlock their full potential. However, outdated infrastructure and unreliable internet connections continue to hinder business growth in the UK. In this article, we explore the benefits of full fibre broadband for businesses, highlighting its superiority over traditional fibre and the transformative impact it can have on productivity, efficiency, and future-proofing. The PSTN switch-off By now, you would have heard that …

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