PKF Littlejohn: Modern, Scalable Video Conferencing Solution

PKF Littlejohn is a leading accountancy and tax advisory firm with headquarters in Canary Wharf, London and additional offices in Manchester, Leeds and Brussels. With 750 staff, the firm has experienced significant growth, nearly doubling in size over the past few years.

The Challenge: End Of Lifecycle Meeting Room Technology

PKF Littlejohn faced a critical challenge: their existing video conferencing and meeting room technology was nearing the end of its lifecycle. The firm wanted to make sure that its meeting spaces remained best-in-class and take advantage of the latest technology.

“Marlin Communications has been very responsive, very understanding, and did what they said they would do.”
– Chris Madden, IT Director at PKF Littlejohn

The firm’s challenges included:

• 1st generation VC equipment
• Poor audio quality
• Inconsistent user experience
• Desire to take advantage of new AV technology

The Solution: Video Conferencing System Fully Integrated With Teams & Zoom

Marlin Communications provided PKF Littlejohn with a tailored solution designed for flexibility, ease of use, and superior performance. The firm opted for a Yealink-based video conferencing system, integrating seamlessly with Microsoft Teams and Zoom to ensure a smooth transition.

The deployment of the new system transformed the firm’s meeting experience, ensuring reliability and future-proofing their collaboration technology.

Key elements of the deployment included:

• Scalable & Relocatable Design
  A solution that could be easily transported to new offices as the firm expanded.
• AI-Powered Features
  Automatic speaker tracking and intelligent audio processing to enhance clarity and engagement.
• Wireless Microphones
  Improved audio pickup in larger meeting rooms, ensuring every participant was heard clearly.
• Seamless Integration
  The new system worked alongside existing Yealink and Logitech equipment to maintain a consistent user experience.

The Results: Reliable, Future-Proof Collaboration

The deployment of the new system transformed the firm’s meeting experience, ensuring reliability and future-proofing their collaboration technology.

Key benefits included:

• Improved Meeting Quality:
  AI-driven speaker tracking and wireless microphones eliminated sound issues in large rooms.
• User-Friendly Experience:
  Employees seamlessly adapted to the new system due to its intuitive interface.
• Scalability & Future-Proofing:
  The solution was designed to move with the firm as it expanded, making future office transitions smoother.
• Reduced Support Burden:
  The IT team now has a dedicated partner in Marlin Communications for ongoing support and maintenance.

“The new system ensures a seamless experience for our staff while giving us the flexibility to scale and adapt as we grow. Having reliable support from Marlin Communications has made a real difference.” – Chris Madden, IT Director at PKF Littlejohn

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Why This Matters: A Case for Bespoke Solutions

PKF Littlejohn’s success highlights the value of tailored solutions in adapting to modern business needs. For organisations navigating the complexities of the modern workplace, investing in scalable, user-friendly technology is critical. With the right solutions partner and tools, businesses can transform challenges into opportunities, driving productivity, satisfaction and growth.

If your organisation is facing similar challenges, we hope this case study will inspire action. With bespoke solutions like this, you can reimagine collaboration and set your business up for success in the hybrid work era.

To get started, call us on 0800 032 8274 and speak to a Solutions Consultant.

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