We are proud to announce that Marlin Communications is now one of the few UK partners to secure all three Zoom Up Partner Program competencies with Zoom.
As a result, we have solidified our reputation as an expert advisor in delivering Zoom Phone and Zoom’s Customer Experience solutions to its clients.
Marlin Communications has proven to be a key partner for Zoom by attaining three Zoom Up Partner Program competencies and sharing a common ethos of collaborating closely with clients to gain a firm grasp of their communications challenges and converting business requirements into tailored system design.
The 3 Zoom Up Partner Program Competencies
- Zoom Phone – mastery in using Zoom’s cloud-based phone platform and the technical know-how to integrate it with other communication tools and platforms.
- Zoom Contact Centre Competency – proficiency in providing Zoom Customer Experience solutions (ZCX). Marlin Communications proved its complete understanding of Zoom Contact Centre’s features and benefits, and more importantly, the ability to identify clients’ requirements and demonstrate how Zoom’s solutions can address them.
- ZCX Contact Centre Implementation Competency – possessing the technical expertise to implement and deploy Zoom Contact Centre solutions.
David Green, Channel Manager, UK & Ireland, Zoom said, “We are delighted to name Marlin Communications as a key strategic partner. With our globally recognised communication solutions and Marlin Communications’ expertise in integrations and dedication to providing outstanding value to customers, we are looking forward to reshaping the market.”
Martin Buckland, CEO, Marlin Communications, added, “Our partnership with Zoom is not just a milestone in our 26-year journey, but a symbol of our commitment to being the preferred partner for our clients. This achievement highlights our dedication to delivering unparalleled value and exceptional experiences consistently for our clients, building strong, long-term relationships.”
About Marlin Communications
Marlin Communications is an award-winning, single-source provider of business communications, systems integration, digital transformation, and managed services, optimising the ICT investment of organisations across the UK.
Marlin Communications stands out as a consultative technology partner. Our team consists of experienced, approachable specialists in business communications, video conferencing, contact centre, unified communications, networking & connectivity, AI-powered automation, and systems integration. We go beyond expectations to create value, minimise risk, and support change effectively, forging lasting relationships that are based on trust.
We work closely with customers and renowned partners to drive innovation and add value, striving for excellence in all that we do. Collaborating with clients to understand their business objectives, processes, and organisational culture, we design change strategies and bespoke technology solutions, tailored to meet their unique needs.
Marlin Communications collaborates with top vendors such as Zoom, Microsoft, Mitel, GoTo, Gamma, Logitech, Yealink, Audiocodes and many more.
Marlin Communications is ISO 27001 certified by BSI under certificate number IS795313.
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