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Marlin Communications Partners With Zoom

We’re proud to announce our partnership with Zoom Video Communications Inc. This means we can now offer our clients Zoom’s video-first unified communication platform including Zoom One, Zoom Meetings, Zoom Rooms, Zoom Webinars and Zoom Chat as well as a host of other solutions.

What is Zoom?

Zoom is the platform that became synonymous with video chats during the pandemic but it offers much more than just a platform for family quizzes and a catch-up with friends.

The Zoom platform is an innovative enterprise-grade unified communications tool that puts video first. The platform provides video meetings, voice calls, webinars and chat across multiple endpoints including desktops, phones, mobiles and conference room systems.

Not only does it provide a full UC experience, there are already over 1000 apps on its marketplace with Zoom investing heavily in its developer platform so that businesses can use developer tools to create customised workflows.

The New Zoom Framework

The new Zoom Framework now looks like this:

  • Zoom One, the new all-in-one communication and collaboration offering
  • Zoom Spaces, room solutions for the modern workspace
  • Zoom Events, simplifying virtual and hybrid experiences
  • Zoom Contact Centre, a video-optimised omnichannel contact centre solution
  • Zoom Developers, where builders go to innovate using Zoom

New Zoom Framework

Introducing Zoom One

In June 2022, Zoom announced the release of “Zoom One” – Collaborate however you want, from wherever you need with persistent chat, phone, meetings, whiteboard and more in one offering.

To better facilitate connections in an ever-changing hybrid world, Zoom has evolved its product categorisation to align with businesses’ current and emerging demands. Zoom One is an all-in-one communication offering that includes persistent chat, phone, meetings, whiteboard, multi-language captions and more.

The package can be scaled up or down, allowing customers to choose between six-tiered options, starting with Zoom One Basic and going up to Zoom One Enterprise Plus.

zoom one

Why Zoom One?

Simplify The Way You Work

  • One easy-to-use platform
    • Reduce wasted time going back and forth between applications. Zoom One provides you with a seamless, automated user experience from mobile or desktop
  • Smart collaboration tools that keep projects moving
    • Streamlined features that give you the ability to initiate calls or meetings from a chat, collaborate on a whiteboard from your desktop or meeting room and see whether a co-worker is available.
  • Work from anywhere
    • Communication tools that support a hybrid workforce and maintain a healthy work-life balance. Switch between devices with one click and easily make and receive phone calls and video meetings on the go.

Flexible Collaboration Software

  • Robust integrations
    • The Zoom app marketplace, out-of-the-box integrations and APIs make it easy to plug into the tools you’re already working with and adapt as the needs of the business change
  • Connect with devices and rooms
    • Purpose-built for third-party audio and video devices from Logitech, Poly and Yealink, Zoom solutions work with desk and conference phones, headsets, cameras and appliances for hassle-free discussions and sharing.
  • Scale to support larger audiences
    • Leverage online webinars to reach more people and connect with your audience in a more personal way with features like video, polling and reactions

Less Time Managing Systems And Users

  • Choose the right plan for your business
    • Zoom has a variety of plans and with our bespoke consultation process, we can create a package that works for your business and its unique needs
  • Easy-to-use admin portal
    • Manage everything from a single-pane-of-glass web-based portal with intuitive settings to provision, add team members, set permissions and more, plus detailed insights to track key performance and usage
  • Secure and reliable
    • Enterprise-grade security and privacy standards and certifications, plus in-product features, encryption and redundancy to help keep your data secure and your solutions always on

Get Started With Zoom One Today

Zoom One provides more meaningful connections with less friction. With secure, reliable solutions for instant messaging, business VoIP phone service, video meetings, and online whiteboarding, Zoom One helps you provide a flexible work environment, consolidate your communications stack, and simplify how you support your teams and customers.

To see the portfolio of Zoom solutions in action and understand the business challenges you can solve with Zoom, schedule a demo with one of our fully qualified product experts. Alternatively, find out more about the features and benefits here or call us free on 0800 032 8274 and speak to one of our experts.

About Marlin

Marlin is an award-winning, leading provider of Unified Communications & collaboration solutions including voice, video, connectivity, security, business mobiles and contact centre technology for businesses of 50 – 5,000 staff.

We have clients across the UK, in Europe & beyond with our own, on-premise, 1,000 ft² Technology Suite at our Bath office, where we host regular events and showcase technology solutions for our clients.
Contact us for your free communications audit or product demo.

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