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Are You Prepared For The Challenges Of Hybrid Working?

Hybrid Working offers many benefits for organisations, including reduced travel time and expenditure, increased productivity and better work-life balance for employees.

 

However, it also presents businesses with  some significant challenges that must be addressed.

 

In this FREE e-Guide, we examine the key challenges, their potential impact and effective solutions that enable the adoption of a Hybrid Working model in your business.

 

Read the highlights below or download our FREE 20-page comprehensive guide by filling out the form on this page.

 

Just want to talk to a business communications expert?

No problem! Call us free on 0800 032 8274 to arrange a discovery call today.

Download Our Free e-Guide

Hybrid Working eGuide front cover

Voice Communications

Employees of many businesses have spent the last 18 months working remotely, using company mobiles, digital softphones and other voice and video communications. 

 

But will these platforms and tools continue to work well when employees are working both from the office and remotely during their standard working week?

IT managers will need to ensure that employees are always reachable and that customers receive the same high-quality voice communications regardless of where employees are working. 

In our comprehensive e-Guide to hybrid working, we cover:

  • Integrating Existing Telephony Systems
  • Hosted Telephony & Voice for Microsoft Teams
  • Business Mobiles
  • Call Recording & Performance Monitoring
Employees on the phone

Video Meetings

People on video call

Video-first is the cornerstone of successful Hybrid Working practice.

 

Is your video meeting system integrated with the rest of your communications stack?

Customers have come to expect HD quality video calls. Employees need to be able to transition from email to voice to video meeting with the click of a button. 

In the e-Guide, we cover:

  • Video-as-a-Service
  • Integration of Existing Equipment
  • Key Partners

Just want to talk 1:1 with a business communications expert?

Meeting Spaces

Over the last 18 months, video meetings have taken the place of physical meetings.

 

But what happens when face-to-face meetings in office meeting spaces also need to accommodate remote participants?

Meeting spaces need to be redesigned to ensure that both virtual and physical attendees have the same high-quality meeting experience.

In the free e-Guide, we cover:

  • Types of Meeting Spaces
  • Meeting Space Technology
  • Interoperability & Existing Technology
  • Virtual Training & Webinars
Different Meeting Rooms

Workplace Management

Meeting Room & Desk Space

With employees once again working from office spaces, health & safety is top priority.

Working areas must be kept hygienic with cleaning rotas and room & desk booking systems put in place to manage shared working spaces effectively.

Contact with shared devices needs to be kept to a minimum with easy and reliable resource booking tools.  

In the e-Guide, we cover:

  • Room Booking
  • Desk Booking
  • Digital Signage
  • Reporting & Analytics

Just want to talk 1:1 with a business communications expert?

Collaboration & Chat

Working from different physical locations puts additional emphasis on collaboration tools. These must be robust, easy to use and reliable or productivity may suffer.

We work with best-in-class platforms providers like Microsoft Teams, Zoom, Mitel and Unify

Whichever platform you use for collaboration and chat, it's vital that these communication tools are integrated with the rest of your communication stack so that employees can transition from messaging to video calls with ease. 

People talking at their desks

IT Management & Security

Remote Worker and IT managers

Remote working has increased the risk to business networks with additional security threats from the use of home wi-fi, 'shadow IT' and the range of IoT devices that exist on home networks. 

IT managers must have the right security infrastructure in place to both protect the organisation and enable employees to work from anywhere.

In the e-Guide, we cover:

  • Password Management
  • Cyber-Security
  • Mobile Security

Data & Cloud Services

With a fully flexible workforce, cloud services are vital for ensuring employees have access to the information they need at all times.

 

Private cloud is a great option for businesses who already use a data-centre (either on-premise or off-premise) as current infrastructure and connectivity is already in place.

 

And with Private Cloud, full control over maintenance windows, upgrades and add-ons, such as call recording and contact centre, is retained.

In the e-Guide, we cover:

  • Private Cloud Services
  • MPLS
  • SD-WAN
  • Your path to Private Cloud
Women working from the office and kitchen

Are you ready for Hybrid Working?

Our FREE e-Guide contains everything you need to prepare your business for Hybrid Working. 

“We’ve been working with Marlin for nearly 20 years and in all of that time, the service has been fantastic.”

Global Support Services Director, IngentaGlobal Support Services Director, Ingenta

"The key to having a great service provider is that you become part of each other’s business family. Marlin have totally achieved this – they are approachable, helpful and provide the right solutions."

Group Projects Manager, 1PM PLCGroup Projects Manager, 1PM PLC

“Their efficiency, professionalism and ability to help us improve our internal infrastructure has been key over the last 10 years. I would recommend them to any business!”

IT Operations Manager, AnthesisIT Operations Manager, Anthesis

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Marlin is an award-winning UK provider of Unified Communications & Collaboration solutions including voice, data, mobile, video, network security and contact centre technology for businesses of 50 - 5,000 staff.

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