We're a Zoom Gold Partner
Flexible solutions for modern team collaboration
From meetings, chat, phone, and contact centre to conference room systems and workspace reservation, Zoom’s secure, reliable video platform powers all your businesses communication needs.
Marlin Communications is a Zoom Gold Partner and one of the few UK partners to secure all three Zoom Up Partner Program competencies:
- Zoom Phone
- Zoom Contact Centre
- Zoom Contact Centre Implementation
And with our team holding over 80 individual competencies across the entire Zoom solution portfolio, we have solidified our reputation as experts in delivering Zoom Phone and Zoom's Customer Experience solutions to our clients.
Phone
Contact Centre
Virtual Agent
AI Companion
Spaces
Zoom Workplace
Reimagine teamwork with all the tools you need together in one AI-powered collaboration platform.
Key Solution Benefits
- Communications - Phone, Meetings, Chat, Scheduler, Mail & Calendar
- Productivity - Whiteboard, Docs, Notes & Clips
- Spaces - Rooms, Reservation, Visitor Management & Digital Signage
- Marketing - Events, Sessions & Webinars
- Customer Care - Virtual Agent, Contact Centre, WEM & QM
- Sales - Revenue Generator
- Employee Engagement - Workvivo
zoom Phone
Zoom Phone is a feature-rich cloud phone solution for businesses of all sizes. It’s simple to deploy and use on a mobile device, desktop, or desk phone.
Key Solution Benefits
- Unified communication across all devices
- Global coverage
- Secure and reliable calling
- Flexible options for keeping your current PSTN provider
- Seamless transition from voice to video
Zoom Contact Centre
Zoom Contact Centre is an omnichannel contact centre solution that’s optimised for video and integrated with the familiar Zoom experience.
Key Solution Benefits
- Video-first communications
- Simple agent & supervisor experiences
- Built for flexibility and aligning to any business
- Integrate into existing customer experiences
Zoom Virtual Agent
Zoom Virtual Agent, a powerful conversational AI solution, delivers quick, personalised customer support through advanced machine learning, natural language processing, and seamless CRM integration.
Key Solution Benefits
- Intelligent self-service
- Improved first-contact resolution
- Faster resolution
- Unified Communications
- Video-optimised CCaaS
Zoom AI Companion
Zoom AI companion is a sales intelligence solution that turns customer conversations into meaningful, actionable insights.
Key Solution Benefits
- Boost collaboration with intelligent suggestions
- Enhance productivity with summarised meetings and chats
- Intelligent assistance to reduce repetitive tasks
- Seamless integration with Zoom
- Secure and reliable with your data
Zoom Spaces
Turn any space into a collaborative experience with Zoom’s powerful trio; Zoom Rooms, Zoom Digital Signage and Zoom Workspace Reservation.
Key Solution Benefits
- Easy meeting & workspace reservation
- Inclusive and equitable meeting rooms
- Create & display digital signage
- Data-driven insights
- Centralised management
Our Partners
Why Choose Marlin Communications?
In 2021, Marlin Communications was awarded with the EMEA Certified Integrator Award by Zoom.
The Marlin Communications team has acquired over 80 competencies with Zoom and is classed as a Gold Partner with the ability to sell & deploy the complete portfolio of Zoom products & services.
At Marlin Communications the relationship with our customers and partners takes centre-stage.
With our in-house team of engineers and support professionals, Marlin Communications is perfectly positioned to deliver a comprehensive service and partner with your business for the long term.
'To Exceed Expectations' is our founding principle. It's reflected in our SLA performance statistics:
- 94% of support requests handled within 10% of allotted response time
- 100% SLA performance record against client agreement
- 24/7/365 support available
- Installation and Support engineers across the UK
- Strategic international support partnerships across the globe
Get In Touch
To book a 15 minute demo with one of our experts,
call us free on 0800 032 8274 or fill out the callback form below
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