Contact Centre
Outbound
Optimise your Outbound Calling
Our outbound contact centre solution helps your business stay in touch with customers and communicate with prospects with integrated and efficient Automated Outbound Dialers.
Dialers
Connect with 4x more people with Power, Preview, Predictive & Progressive dialers
CRM Integrations
Sync call data to your chosen CRM – Salesforce, Hubspot, Dynamics 365 & more
Campaigns
Track your sales process & boost efficiency & productivity
Open APIs
Connect the business applications that are critical to your business
Schedule Callbacks
Scheduled callbacks & follow-ups are automatically added to lists
Visual Importer
Simple & easy-to-use UI to import data
Dashboards
Review call patterns, understand optimal calling hours & your top producing agents
Business Benefits
Increased Productivity: Agents focus on engaging with customers instead of manually dialing numbers.
Intelligent Calling: Calls are prioritised based on customer profiles, ensuring agents spend more time talking to prospects that are more likely to convert.
Seamless Integrations: Outbound and Inbound solutions work seamlessly together to ensure that agents can move between inbound and outbound calling with no disruption.
"We chose Marlin because we wanted to work with a partner who understood our goals and could create a solution that would help us achieve those goals."
Our Outbound Contact Centre Partners
Why Choose Marlin Communications?
At Marlin Communications the relationship with our customers and partners takes centre-stage in our business.
With our in-house team of engineers and support professionals, Marlin Communications is perfectly positioned to deliver a comprehensive service and partner with your business for the long term.
'To Exceed Expectations' is our founding principle. It's reflected in our SLA performance statistics:
- 94% of support requests handled within 10% of allotted response time
- 100% SLA performance record against client agreement
- 24/7/365 support available
- Installation and Support engineers across the UK
- Strategic international support partnerships across the globe
Talk To An Expert
To book a 15 minute demo with one of our experts,
call us free on 0800 032 8274 or fill out the callback form below
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Email us at
[email protected]
or use our contact form.
PHONE
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