Microsoft Integration for Mitel Blog Post

Microsoft Teams Integration For Mitel: 10 Direct Benefits

Introducing a new Microsoft Teams integration for Mitel Phone systems – a direct routing service that connects Mitel (and other business phone systems) to Microsoft Teams. Mitel Business Phone Systems Mitel telephone systems are built to meet the demands of the modern distributed workforce with a comprehensive feature set designed to improve business efficiency, at a competitive price. Mitel’s comprehensive range of business phone systems provides a targeted call centre, unified communications and cloud communications …

Nureva HDL300

How To Get The Best Audio Quality In Socially Distanced Meeting Rooms

In this post, we look at how the HDL300 microphone and soundbar from Nureva® solves the issue of poor conferencing audio in socially distanced meeting rooms. The Post-COVID-19 Workplace In the post COVID-19 workplace, we all need to strike the right balance between conducting “business-as-usual” and continuing to adopt social distancing. This presents particular challenges when it comes to meeting rooms as they are, by definition, designed to enclose groups of people in a space …

Direct Routing and SIP Trunks for Microsoft Teams

Direct Routing & SIP Trunks for Microsoft Teams

With the continued high take-up rates of Microsoft Teams, many businesses are deploying Microsoft Teams as a replacement for their existing PBX/UC platform, or as successor to Skype for Business. However, Microsoft’s own call tariffs and services look relatively expensive and there are concerns about being able to smoothly transfer existing numbers across from existing phone service providers, so businesses need to find the best way to handle the transition. Direct Routing provides the answer …

man sitting at desk with computer - Microsoft launches Microsoft 365 Business Voice

How To Implement Microsoft Teams In Your Business

Microsoft Teams has a business calling option, but it’s not as reliable, flexible or cost-effective as many of the phone solutions that businesses are used to. Working with our technology partner AudioCodes, we can offer your business a fully featured, unified communications solution with Microsoft Teams at its core. AudioCodes Live for Microsoft Teams is a fully managed voice service for Microsoft Teams that enhances workplace productivity, without placing additional burden on busy IT organisations. …

Technology & the post-Lockdown workplace

Technology & The Post-Lockdown Workplace

We recently took part in an online Business Surgery event entitled ‘Technology And The post-Lockdown Workplace’, hosted by Greg Ingham of MediaClash with panellists Brad Snow & William Wood from Marlin Communications. During the webinar, we discussed how the rapid shift to remote working will impact the use of office workspace and how technology can help to overcome the many issues associated with a return to the office. The full recording is available below and on our …

Fischer & Kerrn desk sensor panel

Workplace Management – How To Embrace The Post-Covid Workplace

In this article, we look at how the rapid shift to remote working has influenced the use of office workspaces and how workplace management technology can help to overcome the issues associated with a return to the office. Twitter CEO Jack Dorsey recently emailed all employees and told them they’d be allowed to work from home permanently, even after the coronavirus pandemic lockdown passes. Barclays boss Jes Staley has said: ‘big offices might be a …

laptop, earphones and phone on green grass

The 3 Phases of Remote Working

Many customers have shared their experiences with us over the last few weeks as we all aim for BAU (business as usual). These experiences have tended to fall into 3 distinct phases. Phase 1 During the first two weeks of the lockdown, business leaders were under immense pressure to put solutions in place to allow staff to work from home. Typically, these solutions were quickly cobbled together using a combination of messaging apps e.g. WhatsApp, …

lady remote working with StarLeaf

How To Make Video Meetings More Engaging

So here we are. Teams all over the country are working from home and video meetings are the new normal. Just a few short weeks ago, introducing this level of change to your business might have been a terrifying prospect. But, if you’ve pulled it off, take a moment to congratulate yourself! (If you’re not quite there yet, and need a little advice or support, we’re here to help. Just click here to fix a time …

Remote working with laptop and mobile phone

What Coronavirus Is Teaching Us About Business Communications

“We are in uncharted territory” said the World Health Organisation not long ago. Events are unfolding rapidly. As you read this, the business landscape (as well as everything else) is likely very different than at the time of writing. As businesses learn that they can leverage technology much more effectively to operate remotely, with far fewer face-to-face meetings and less travel, many are predicting that the impact of Covid-19 will bring permanent change to working practices. Once …

Will Your Business Communications Survive Coronavirus?

Will Your Business Communications Survive Coronavirus?

Coronavirus. Businesses are being encouraged to allow staff to work from home and adopt video conferencing as an alternative to face-to-face meetings. This week, Boris Johnson released the Government’s 28-page Coronavirus ‘battle plan’ and the WHO announced: “We are in uncharted territory”. Among other measures, the plan will put the Army on standby, stockpile medical supplies, offer tax mitigation for businesses, restrict police investigations to serious crime and encourage working from home. Current advice to businesses …

man sitting at desk with computer - Microsoft launches Microsoft 365 Business Voice

Microsoft Launches Teams Phone System In The UK

Microsoft Teams Phone System is a cloud-based phone system which is perfect for businesses with up to 300 users and enables you to call any phone number. It is integrated into Microsoft Teams, the new hub for productivity within the Office 365 suite now used by more than 13 million people on a daily basis. With Microsoft Teams Phone System, any business can benefit from an all-in-one communication and collaboration solution that includes calling, chat, online …

Microsoft Teams to replace Skype for Business Online

Microsoft Teams To Replace Skype for Business Online

Microsoft has announced that Skype for Business will be retired in July 2021. The announcement, made by on the official Microsoft blog, has been on the cards since it first floated the move back in 2017. There is now a major incentive for both new and existing customers to move to Microsoft Teams. To help that process along, from September 2019, all new Office 365 customers will be onboarded to Microsoft Teams with the option …

Could Microsoft Teams Be Your Next Business Phone System?

Could Microsoft Teams Replace Your Business Phone System?

Microsoft Teams is a digital hub that brings conversations, content, and apps together in one place. In this article, we explore how using Microsoft Teams phone system might just be the technology of choice for businesses looking to replace an existing, legacy phone system. In these days of flexible working, hot-desking and external sales teams working from mobile phones or tablets, real-time effective inter-team communication is vital. Business owners and IT managers are starting to …