Remote working with laptop and mobile phone

What Coronavirus Is Teaching Us About Business Communications

“We are in uncharted territory” said the World Health Organisation not long ago. Events are unfolding rapidly. As you read this, the business landscape (as well as everything else) is likely very different than at the time of writing.

As businesses learn that they can leverage technology much more effectively to operate remotely, with far fewer face-to-face meetings and less travel, many are predicting that the impact of Covid-19 will bring permanent change to working practices.

Once effective work-from-home policies become established, they are likely to stick. The productivity benefits could be significant.

But what can you do to make changes now?

Video Conferencing

Video conferencing and remote working have exploded as the virus has spread with video conferencing traffic in N. America and Asia more than doubling since the outbreak began.

But should you rush to use one of the many free video conferencing platforms? Our advice is DON’T!!

Some have had serious security issues, and they may struggle to meet demand.

At Marlin Communications, we specialise in enterprise-grade video conferencing solutions that are:

  • easy to use
  • multi-platform allowing you to invite & join users on other platforms, e.g. Zoom, Cisco etc.
  • secure and encrypted (ISO27001 certified)
  • highly available (99.999% uptime)

You could be up and running with proper conferencing in minutes — no need to stop having meetings. On the contrary, have more meetings!

During the current crisis, we are offering a 3-month subscription to help you get superb service at a minimal cost.

There is also the excellent StarLeaf app which offers:

  • Unlimited one-to-one calling
  • Unlimited meetings of up to 45 minutes
  • Unlimited instant messaging and group chats

Download completely free here: bit.ly/starleafapp

Business Continuity With Voice & VPN

Having a reliable video conferencing platform will undoubtedly help with business continuity, but it’s not the only option.

We specialise in easy-to-deploy Voice Over IP (VoIP) telephone systems which ensure staff are contactable and able to maintain levels of customer service wherever they are.

We can VoIP-enable Microsoft Teams enabling staff who work remotely to make and receive external calls easily. We can deploy Virtual Private Network (VPN) connections that allow laptops and mobile devices to connect securely to the office network.

Here To Help

We’ve had many conversations with business leaders who have reached out to us for support at this critical time. We expect to have many more. Talk to us today, and we’ll help you keep your business communications flowing.

Call free: 0800 032 8274

About Marlin Communications

Marlin Communications is an award-winning, leading provider of Unified Communications & collaboration solutions including voice, data, mobile, video, network security and contact centre technology for businesses of 50 – 5,000 staff.

We have clients across the south of England and in Europe and our own, on-premises, 1,000 ft² Technology Suite at our Bath office, where we host regular events and showcase technology solutions for our clients. Contact us for your free comms audit or product demo.

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