Book A Discovery Session

This month could be the perfect time to plan an upgrade to your business communications. Throughout October, we’re offering a free consultation with one of business communications experts. EXAMPLE: Microsoft Teams Many organisations are integrating Microsoft Teams with their existing phone system to deliver all the collaboration features that Teams has to offer whilst maintaining the the features the business relies on. During the call, we’ll cover: current telephony system future communications strategy how Microsoft …

man sitting at desk with computer - Microsoft launches Microsoft 365 Business Voice

How To Implement Microsoft Teams In Your Business

Microsoft Teams has a business calling option, but it’s not as reliable, flexible or cost-effective as many of the phone solutions that businesses are used to. Working with our technology partner AudioCodes, we can offer your business a fully featured, unified communications solution with Microsoft Teams at its core. AudioCodes Live for Microsoft Teams is a fully managed voice service for Microsoft Teams that enhances workplace productivity, without placing additional burden on busy IT organisations. …

Technology & The Post-Lockdown Workplace

We recently took part in an online Business Surgery event entitled ‘Technology And The post-Lockdown Workplace’, hosted by Greg Ingham of MediaClash with panellists Brad Snow & William Wood from Marlin Communications. During the webinar, we discussed how the rapid shift to remote working will impact the use of office workspace and how technology can help to overcome the many issues associated with a return to the office. The full recording is available below and on our …

Workplace Management – How To Embrace The Post-Covid Workplace

In this article, we look at how the rapid shift to remote working has influenced the use of office workspaces and how workplace management technology can help to overcome the issues associated with a return to the office. Twitter CEO Jack Dorsey recently emailed all employees and told them they’d be allowed to work from home permanently, even after the coronavirus pandemic lockdown passes. Barclays boss Jes Staley has said: ‘big offices might be a …

The Times Special Report: Remote Working

Coronavirus won’t just change the way we work today, it will have a far larger and longer term impact. As governments around the world start to talk about easing lockdown restrictions, many organisations have already started to question their everyday working practices. Our partner StarLeaf has teamed up with The Times in a special Remote Working report to help guide business leaders. Download the Special Report here >> “The digital economy, coupled with the coronavirus …

Are Your Video Meetings Secure?

What to look for in a video conferencing provider. UPDATE: this webinar took place on Tuesday 12th May 2020. Click the image below to view the recording. In this short webinar we review the important security challenges relating to video meetings software. With so many of us now working from home, video conferencing has become a must-have tool for organisations and people everywhere. Rapid adoption has made us all video meeting experts but has also …

a cloud with a lock and key representing private hosted cloud

Private Cloud vs Public Cloud

Are you considering moving your business communications to a private hosted cloud solution? Well, you’re not alone. The sector has shown tremendous growth of 25% year-on-year. In fact, according to a study by Synergy Research Group, businesses spent more on cloud infrastructure services last year than on data-centre hardware and software. The same report described cloud technology adoption as accelerating from “0 to 100 in ten years.” Private Cloud vs Public Cloud – What’s The …

laptop, earphones and phone on green grass

The 3 Phases of Remote Working

Many customers have shared their experiences with us over the last few weeks as we all aim for BAU (business as usual). These experiences have tended to fall into 3 distinct phases. Phase 1 During the first two weeks of the lockdown, business leaders were under immense pressure to put solutions in place to allow staff to work from home. Typically, these solutions were quickly cobbled together using a combination of messaging apps e.g. WhatsApp, …

How To Make Video Meetings More Engaging

So here we are. Teams all over the country are working from home and video meetings are the new normal. Just a few short weeks ago, introducing this level of change to your business might have been a terrifying prospect. But, if you’ve pulled it off, take a moment to congratulate yourself! (If you’re not quite there yet, and need a little advice or support, we’re here to help. Just click here to fix a time …

How To Enable Your Staff To Work From Home Securely

Organisations and businesses across the globe are facing new challenges in securely and quickly connecting work-from-home employees. This new reality is causing unexpected increases in the numbers of mobile workers and many organisations simply don’t have enough VPN licenses to accommodate the increase of users. Our partner SonicWall is offering remote access products and services to both new and existing customers with deeply discounted rates. Work from Home Securely: Enterprise Is your remote workforce expanding …

StarLeaf Video Conferencing – Latest News

Over the last few months, StarLeaf has been putting the finishing touches to its new video conferencing products, features and upgrades. Whether it’s seamless integration with your existing technology stack, or joining any meeting through an intuitive experience, StarLeaf is making it even easier for you to get simple and reliable video collaboration that fits in with the way you work. Here are the key features of the latest release. StarLeaf Huddle: available to pre-order …

Remote working with laptop and mobile phone

What Coronavirus Is Teaching Us About Business Communications

“We are in uncharted territory” said the World Health Organisation not long ago. Events are unfolding rapidly. As you read this, the business landscape (as well as everything else) is likely very different than at the time of writing. As businesses learn that they can leverage technology much more effectively to operate remotely, with far fewer face-to-face meetings and less travel, many are predicting that the impact of Covid-19 will bring permanent change to working practices. Once …

Will Your Business Communications Survive Coronavirus?

Coronavirus. Businesses are being encouraged to allow staff to work from home and adopt video conferencing as an alternative to face-to-face meetings. This week, Boris Johnson released the Government’s 28-page Coronavirus ‘battle plan’ and the WHO announced: “We are in uncharted territory”. Among other measures, the plan will put the Army on standby, stockpile medical supplies, offer tax mitigation for businesses, restrict police investigations to serious crime and encourage working from home. Current advice to businesses …

Is Your Business Ready For 5G?

5G promises insanely fast speeds up to 100 times faster than today’s 4G mobile Internet. As the demand for mobile continues to grow, driven by trends like remote working, 5G looks set to transform working practices for businesses in 2020 and the years to follow. After a slow start characterised by hype over substance, 5G is finally becoming a realistic platform for many smartphone, application, communication and content developers. However, the jump from 4G to …

Microsoft Launches Teams Phone System In The UK

Microsoft Teams Phone System is a cloud-based phone system which is perfect for businesses with up to 300 users and enables you to call any phone number. It is integrated into Microsoft Teams, the new hub for productivity within the Office 365 suite now used by more than 13 million people on a daily basis. With Microsoft Teams Phone System, any business can benefit from an all-in-one communication and collaboration solution that includes calling, chat, online …

Is Your Video Conferencing Causing You Pain?

Organisations are increasingly choosing to replace their traditional enterprise video conferencing with something that helps them thrive. They’re tired of working with a complex web of services that is time-consuming, expensive to manage, and frustratingly difficult to use. 64% of enterprise organisations say their use of video conferencing has increased this year 96% of people say they have had a video meeting start late because of technical issues Source: Connected Intelligence: Video Conferencing Insights into …

Microsoft Teams To Replace Skype for Business Online

Microsoft has announced that Skype for Business will be retired in July 2021. The announcement, made by on the official Microsoft blog, has been on the cards since it first floated the move back in 2017. There is now a major incentive for both new and existing customers to move to Microsoft Teams. To help that process along, from September 2019, all new Office 365 customers will be onboarded to Microsoft Teams with the option …

Phone Number Porting – 4 Important FAQs

Phone number porting is the process of moving a telephone number from one provider to another or from one type of service to another (e.g. private hosted cloud, hosted VoIP or on-premise SIP), but staying with the same provider. ISDN to SIP is the most common porting process. There is also porting between SIP providers and from other resellers within the same SIP provider. 1) What You Need to Do There are various paperwork and …

office workers holding a video conference call

Embrace Video Conferencing & Boost Your Green Credentials

In today’s business world, the ‘always-on economy’ drives increasing demand from both staff and customers who expect to be able to interact quickly and collaborate more effectively. How can businesses meet the demand for better and more frequent meetings, save money and embrace the principles of greener, low carbon business operations? More Meetings? Traditional meetings are costly. Travel time is often non-productive ‘lost time’; long journeys cause fatigue and, when combined with the cost of …

a cyber-criminal hacking a business network

Improve Network Security & Reduce Costs With Security As A Service

So, you’ve got tons of bandwidth available. Now, what about your firewall & network security? In this article, we look at how Security as a Service (SaaS) improves business network security and reduces costs. Over the last couple of years, the impact of Gigabit Internet connections has been enormous, with service providers offering a variety of fibre gigabit internet connections (some better than others). Businesses have quite rightly jumped at the opportunity of increasing network …

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