MICROSOFT TEAMS
Phone & Mobile
Microsoft Teams Phone
Cost-effective cloud-based Microsoft Teams calling with additional rich phone system features including voicemail, speed dial, music on hold and more. Built for enterprises to scale.
Microsoft Teams Phone
Make and receive UK and international calls to & from Microsoft Teams & non-Teams users, via cost-effective direct routing, SIP trunking & Operator Connect solutions.
Direct Routing for Microsoft Teams
Supercharge Teams calling with advanced call management & skills-based routing without needing a hosted telephony system or PBX.
Key Solution Benefits
- Save up to 50% on Teams calling plans
- No on-premise system hardware required
- Access to advanced call statistics
- Same geographical number wherever you are
- Business continuity with network & number level resilience
Operator Connect
Streamline your Microsoft Teams calling capabilities with a full/part managed cloud-based Operator Connect service with 99.99% SLA uptime and full flexibility to enable your business to grow.
Key Solution Benefits
- Fully cloud-based service
- Secure with E2E encryption and industry compliance
- Cloud Auto Attendant & Call Queues
- Call Transfer/Forwarding/Park & Retrieve
- Customisable music on hold
- Easy-to-use management platform
- Add users & devices without interruption/downtime
- Experienced, managed deployment & training provider
Microsoft Teams Phone Devices
Handsets, headsets, accessories and peripherals for Teams that enable desk-based and deskless users with the same HD audio experience.
Key Solution Benefits
- Handsets
- Headsets
- DECT Phones
- Accessories
Call Recording for Microsoft Teams
Record, manage & analyse Microsoft Teams calls with a secure, cloud-based suite of tools that keeps your business up to date with all regulatory compliance requirements.
Key Solution Benefits
- Record audio, video & screen sharing
- Automatic & encrypted recording
- In-call controls
- Secure storage & file sharing
- Intelligent search & playback
- Fully scalable & automatic upgrades
- Variety of hosting & backup options
- Enhanced compliance – Dodd-Frank, FCA, GDPR, HIPAA, MiFiD II & PCI DSS
Microsoft Teams Phone Reporting
An easy-to-use, adaptable and robust reporting & analytics tool that helps you make the most of your investment in Microsoft Teams phone with configurable dashboards & monitors.
Key Solution Benefits
- Advanced reporting & analytics
- Real-time reporting & wallboards
- Call queue & auto attendant manager
- Centralised DDI range manager
- License allocation & usage metrics
- User defined reporting
- Device management
Microsoft Teams Phone From Marlin Communications
Microsoft Teams Phone from Marlin Communications offers your business cost savings, enhanced security, seamless integration, and advanced features like call management and analytics. It's suitable for businesses of all sizes and when implemented correctly will improve operational efficiency by unifying your communication channels.
If you're ready to explore Microsoft Teams Phone or already have it implemented within your business, Marlin Communications can help you maximise the investment.
Microsoft Teams Mobile
Enable employees to be more productive and efficient with the same Microsoft Teams experience across business mobiles, so work gets done in the office, at home or whilst commuting.
Microsoft Teams Mobile Extend
Bring native Microsoft Teams mobility to your hybrid & frontline workforce with our advanced Teams mobile integration via the only global eSIM for Microsoft Teams Mobile.
Key Solution Benefits
- Native teams calling on mobile
- Call from business numbers
- Fast deployment in minutes
- App-free calling
- Big cost savings with BYOD
Microsoft Teams Phone Mobile
Seamless Teams phone experiences through a user’s mobile identity on the mobile native dialler as well as any Teams enabled device.
Key Solution Benefits
- Unified business communication experience
- Reduce costs with redundant fixed lines
- 5G enterprise-grade mobile communications solution
- Single business owned number across devices
- Seamless call transfer
- Unified call history in mobile dialler & Teams
- Unified voicemail on all Teams endpoints
- Show business ID for calls
- Route calls easily to Teams profile or mobile number
- Unified compliance recording
Microsoft Teams Mobile Recording
Record, manage & analyse Microsoft Teams call, chat & video meetings on mobile devices with a secure cloud-based suite of tools that keeps your business up to date with compliance requirements.
Key Solution Benefits
- Record audio, video and screen sharing
- Automatic & encrypted recording
- In-call controls
- Secure storage & file sharing
- Intelligent search & playback
- Fully scalable & automatic upgrades
- Variety of hosting & backup options
Mobile Devices
Increase productivity with the latest mobile devices from leading manufacturers. Seamless integration with Teams and high technical specifications, so work gets done whenever and wherever.
Key Solution Benefits
- Seamless integration with Microsoft Teams
- Advanced security features
- Bespoke agreements
- Full/Part managed options
- Access to all network partners – Three, O2, EE & Vodafone
- Devices from Apple, Samsung, Google and more
Mobile Device Management
Connect, configure and control your mobile device estate with one centralised platform. Maximise the value of Microsoft Teams with simplified application management & automatic updates.
Key Solution Benefits
- Centralised management
- Automated enrolment for devices
- Enforce security policies
- Manage, control & distribute Microsoft Teams
- Track live, detailed & historical information
- Interactive invoicing
- Data, Call, Text, Device, roaming & security controls
- Location services
"Helping us implement Microsoft Teams to replace our phone system has easily been the smoothest IT deployment we have experienced at Old Mill."
Our Microsoft Partners
Why Choose Marlin Communications?
At Marlin Communications the relationship with our customers and partners takes centre-stage in our business.
With our in-house team of engineers and support professionals, Marlin Communications is perfectly positioned to deliver a comprehensive service and partner with your business for the long term.
'To Exceed Expectations' is our founding principle. It's reflected in our SLA performance statistics:
- 94% of support requests handled within 10% of allotted response time
- 100% SLA performance record against client agreement
- 24/7/365 support available
- Installation and Support engineers across the UK
- Strategic international support partnerships across the globe
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