Optymyse4 Dynamic Wallboards
‘Good’ customer service doesn’t quite cut it nowadays. If you want to retain your customers and provide an enviable and successful service, only words like ’Excellent’ or ‘The Best’ should be used to describe the service you provide through your contact center. We understand the challenges that contact center managers, supervisors and agents all face and can help rid you of just ‘good’. In conjunction with our Contact Center Solutions (such as ShoreTel ECC, Unify Openscape and IPECS), Marlin Communications are proud to be a Premier partner of SJS Solutions, makers of the finest dynamic wallboards available. Optymyse4™ is the result of thirteen years development in customer care improvement technology by SJS Solutions. It is a market leader solution that uses cutting edge technology to provide comprehensive user flexibility. Optymyse4™ provides powerful impact and has been proven to generate a massive improvement in Contact Centre results. Click on the below link to view a video of a live board: https://www.youtube.com/watch?v=3zD12WFFHK0 If you would like a demo or to find out more about how you can get the most out of your contact center through effective use of wallboards, please contact us and we’ll be happy to share our knowledge and experience with you. 
